We take great care to ensure the safe delivery of your packages. In the rare event that a package is lost or damaged, please contact our customer support team immediately. We will initiate a thorough investigation and work with you to resolve the issue promptly.

Scheduling a pickup is quick and convenient. Simply log in to your account on our website and select the option to schedule a pickup. Alternatively, you can call our customer service team to arrange a pickup at a time that suits you best.